Question 1

How do I know if I need a repair or a full replacement?

Accepted Answer

Age is one factor, but it doesn't tell the whole story. In Southeast Texas, we regularly see roofs that begin showing significant wear in as little as 10–15 years, depending on the quality of the shingles, installation, ventilation, sun exposure, and storm history. If damage is isolated and the surrounding roof still has plenty of service life remaining, a repair may be the right solution. If we're seeing widespread granule loss, cracking, deterioration, repeated leaks, or multiple areas beginning to fail, replacement may make more financial sense than continuing to patch the roof. Our goal is to recommend what the roof actually needs — not replace a roof simply because it has reached a certain age.

Question 2

How long does a roof replacement take?

Accepted Answer

Most single-family homes take one to three days depending on size, pitch and material. Tear-off, decking check and rebuild happen in sequence — we do not leave an open deck overnight.

Question 3

What is the difference between a manufacturer warranty and a workmanship warranty?

Accepted Answer

They cover different things. The manufacturer warranty covers defects in the roofing material itself — a shingle that delaminates, a metal panel that corrodes prematurely. The workmanship warranty covers the installation — flashing that was not sealed properly, a valley that was not woven correctly. One does not substitute for the other.

Question 4

Do I need to be home during the replacement?

Accepted Answer

No. We need access to the property and a clear area around the house for materials and debris. We will walk through the scope with you before we start. Hartman will not consider the project finished until you walk through it with your Project Manager and sign off on a Certificate of Completion. You say when the job is finished.

Question 5

Will a new roof reduce my homeowner insurance premium?

Accepted Answer

Many insurers in Texas offer a discount for a new roof, particularly when it includes impact-resistant shingles. The discount varies by carrier and policy. We can provide the documentation your insurer needs — but the premium decision is theirs, not ours.

Question 6

What happens to the old roofing material?

Accepted Answer

Everything comes off and gets hauled away. We use dump trailers and run a magnetic nail sweep of the yard and driveway after cleanup. Old shingles go to a licensed disposal facility.

Question 7

Can I put new shingles over old ones?

Accepted Answer

Texas code allows a second layer in some cases, but we do not recommend it. Overlaying hides deck damage, voids most manufacturer warranties, adds dead load the frame may not be designed for and makes the next replacement more expensive. We tear off to the deck.

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